Shipping policy

Order Processing

All orders are processed within 24–48 hours of purchase.

Orders are dispatched Monday to Friday (excluding public holidays).

Once your order has been shipped, you will receive a confirmation email with tracking details.

Australia:
2–4 business days

International:
5–10 business days (may vary depending on location)

Please note that delivery times are estimates and may vary due to external factors.

Shipping costs are calculated at checkout based on your location.

From time to time, we may offer free shipping promotions.

Once your order has been dispatched, you will receive a tracking number via email.

If you have not received tracking details within 48 hours, please contact us at:
birthgrip.au@gmail.com

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

BirthGrip™ is not responsible for delays once the order has been handed over to the shipping carrier.

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your order appears to be lost or missing, please contact us at:
birthgrip.au@gmail.com

We will assist in investigating the issue with the shipping carrier.

We aim to make your experience simple, reliable, and stress-free from checkout to delivery.