Terms of service
Overview
This website is operated by BirthGrip™. Throughout the site, the terms “we”, “us” and “our” refer to BirthGrip™.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, along with our policies referenced within.
If you do not agree, you should not use our website or services.
1. Use of Our Website
By using this site, you confirm that you are at least the legal age in your country or have permission from a parent or guardian.
You agree to provide accurate and complete information when placing an order and to keep your details up to date.
You are responsible for maintaining the confidentiality of your account and for all activity under it.
2. Products
We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device.
We reserve the right to:
- Update or discontinue products at any time
- Limit quantities per customer or region
- Modify product descriptions without notice
3. Orders
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline any order at our discretion.
Orders cannot always be changed or cancelled once placed.
If we cancel or modify an order, we will attempt to notify you using the contact details provided.
4. Pricing & Payments
All prices are subject to change without notice.
Prices shown do not include:
- Shipping costs
- Taxes or duties (if applicable)
By purchasing, you confirm:
- Your payment details are accurate
- You are authorised to use the payment method
- You agree to pay all charges incurred
5. Shipping & Delivery
We aim to dispatch orders within 24 hours.
Delivery times are estimates and may vary.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- External factors outside our control
Once your order is shipped, responsibility transfers to the carrier.
6. Intellectual Property
All content on this website — including text, images, logos, and design — is owned by BirthGrip™ or its partners.
You may not copy, reproduce, or use any content without written permission.
7. Third-Party Tools & Links
We may provide access to third-party tools or links.
These are provided “as is” and we are not responsible for their content, performance, or policies.
Use of third-party services is at your own risk.
8. Shopify Platform
Our store is powered by Shopify, which provides the platform for our services.
All purchases are made directly with BirthGrip™.
Shopify is not responsible for any issues related to your order or product.
9. Privacy
Your personal information is handled according to our Privacy Policy.
By using our site, you agree to how your data is collected and used.
10. Feedback & Reviews
If you submit reviews, feedback, or content, you grant us permission to use it for marketing and business purposes.
You agree that your submissions:
- Are accurate
- Do not violate any laws or rights
- Do not contain harmful or misleading content
11. Errors & Updates
We may occasionally have errors in product details, pricing, or availability.
We reserve the right to:
- Correct any errors
- Update information
- Cancel orders if necessary
12. Prohibited Use
You agree not to use our website for:
- Illegal activities
- Fraud or misleading behaviour
- Violating intellectual property rights
- Disrupting the website or its security
We reserve the right to terminate access if these terms are violated.
13. Disclaimer
Our products are designed to support comfort and focus during labour.
They are not medical devices and are not intended to replace professional medical advice.
Always consult your healthcare provider or midwife regarding labour and care.
14. Limitation of Liability
To the fullest extent permitted by law, BirthGrip™ is not liable for any damages resulting from:
- Use of our products
- Use of our website
- Delays or service interruptions
15. Indemnification
You agree to indemnify and hold BirthGrip™ harmless from any claims arising from your use of our services or violation of these terms.
16. Termination
We may suspend or terminate access to our services at any time without notice if these terms are violated.
17. Governing Law
These Terms are governed by the laws of the jurisdiction in which BirthGrip™ operates.
18. Changes to Terms
We may update these Terms at any time.
Continued use of the website means you accept any changes.
19. Contact Information
For any questions regarding these Terms:
- Business Name R & L Enterprise
- Email birthgrip.au@gmail.com
- ACN 630 637 311